🚀 New in Ply: HCP Sync, Field Request FIFO, Supplier Filters, and Better Serial Number Validation

We shipped a focused set of updates this week to improve integrations, make field requests more predictable, and give you better visibility over supplier emails and serial numbers.

✅ Highlights

• HCP employee sync redesigned, sync logic is more reliable for employee records in Housecall Pro

• Field Requests FIFO reconcile, requested materials are reconciled and transferred in first in

• PDF download from notifications in app, save supplier quotes

• View sent supplier emails on the PO page

🔧 Other enhancements and fixes

• Filter Purchase Orders by supplier in the PO list

• Find duplicate serial numbers across all locations for the same material

• Expanded serial number uniqueness validation to all business locations

Where to find these features

• HCP sync settings: Integrations then Housecall Pro in Settings

• Field Requests reconcile: open a Field Request or PO then use Reconcile to see FIFO behavior

• Notification PDFs: Notifications center on web and mobile

• Sent supplier emails and PO filters: Purchase Orders page, open a PO to view sent messages